Security & privacy

Security & privacy

Security

We use PAYBOX services to perform your credit card transactions. Your payment are normally sent to us across a secure connection that uses a 128 bit certificate. This means that your credit card information is encrypted and cannot be read by anyone other than PAYBOX. You can see that the pages are secure because the address in the address bar changes from being http:// to https://. You will also see a padlock symbol or key in the bottom bar of your browser.

Please take the utmost care whenever you visit our or any other e-commerce site and, in particular, make sure that nobody is able to obtain your password (if you use one). Once you have completed your purchase and to ensure all confidential information is removed, we recommend that you close all browsers.

Privacy Notice

Dessus Dessous pledges to keep your personal information secure and confidential.

1 - Short term memory for your information

We need information for the treatment of your order. For your safety, we are using short term cookies. Once you have completed your order, this information is erased from our computer.

2 - Protection of your information

We do not resell or exchange the information you are giving us. We are affiliated to the French protection site "Informatique et liberte".

3 - Safety of your transaction

We are using Paybox for your credit cards transactions. It uses a SSL encryption system.

4 - Your right to modify your information

However careful can we be, if you notice a mistake in your information, you are free to modify them, mailing to :
Service Clients (customer service):
Dessus-Dessous
135 Chemin de Cantadu
34400 Lunel
France
e-mail : info@dessus-dessous.fr
Phone : +33 4 67 71 58 60

Registre du commerce :
Siret 351 477 732 89 B 948.
Declaration CNIL N° : 1210898.

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Need help

To contact us for help or advice from monday to friday 9AM to 1PM and 1:45PM to 5PM (Wednesdays from 1:45PM to 4PM).+33 4 67 71 58 60

Paybox

Paybox Services applies a high level of security and integrity, for a secure shopping.

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